Warranty

There is a one year repair or exchange warranty on Balint Samad jewellery. This covers craftsmanship faults only, the warranty does not cover wear and tear from regular use or loss of an item. In order to consider a warranty claim, we will need to see the piece in person to verify the claim, as well as receiving proof of purchase. 

Please note that it is the customers' responsibility to accurately confirm their ring size. If an error is made, and your piece needs re-sizing or re-making, then there will be a fee of £300. To start this process, we require the ring to be unworn and in perfect condition. This is due to the fact that stones may have to be re-set, or replaced altogether.

* We do not repair works that have been badly treated and overused. We always suggest with pieces with any softer stones that they should be worn as occasion wear only *